Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of revrepiy.com and the RevReply AI sales-reply automation platform (collectively, the "Service") operated by RevReply, Inc. ("the Company," "we," "us," or "our"), a Colorado corporation located at 3040 Blake Street, Suite 100, Denver, CO 80205. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Use of the Service

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• The Service is designed for business use by sales teams and revenue organizations. You agree to use it only for lawful commercial purposes consistent with applicable email communication laws, including the CAN-SPAM Act.
• You agree not to use the Service to send unsolicited bulk email, to harass or deceive recipients, to interfere with the Service's operation, or to attempt unauthorized access to any system or data.
• You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.

3. Intellectual Property

The Service, including all text, graphics, logos, software, and AI models, is owned by RevReply, Inc. or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access the Service for its intended purpose during your subscription period.

4. User Content and Voice-Training Data

You are responsible for any content you submit through the Service, including past email replies submitted for voice training, inbox connections you authorize, and contact-form messages. You represent that you have all necessary rights and permissions to submit such content.

You grant us a limited license to use, store, and process your content solely as necessary to provide the Service to your account. We do not use your email content or voice-training data to train models shared across other accounts, and we do not sell or license your content to third parties. Your data remains yours.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVREPLY, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED EMAIL DRAFTS ARE SUGGESTIONS ONLY; YOU ARE RESPONSIBLE FOR REVIEWING ANY REPLY BEFORE IT IS SENT TO A LEAD OR CUSTOMER.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVREPLY, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING DAMAGES ARISING FROM AI-GENERATED REPLY CONTENT. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF USD $100 OR THE FEES PAID BY YOU IN THE THREE MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless RevReply, Inc. from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) any email communication sent using the Service on your behalf.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination will survive (including Sections 3, 5, 6, 7, 9, and 10).

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in Colorado, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in Colorado, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

11. Contact